This Privacy Policy governs the manner in which VectorGlobal Investment Advisory Group Canada ULC (herein, referred to as “VectorGlobal”,“we”, “us” or “our”) collects, uses, maintains and discloses information collected from users or visitors (each, a “User” or “you”) of the website (the “Website”). This Privacy Policy applies to the Website and all online products and services offered by us

Your acceptance of these terms

Please read this Privacy Policy before using this Website. By using this Website, you are accepting the practices described in this Privacy Policy. Note: the privacy practices set forth in this Privacy Policy are for this Website only. If you link to other websites, please review the privacy policies posted at those sites.

Changes to this Privacy Policy

The practices set out in this Privacy Policy may be changed and we reserve the right to do so at any time, but any changes shall be posted, and changes will only apply to activities and information on a going-forward, not retroactive basis. You are encouraged to review the Privacy Policy whenever you visit this Website to make sure you understand how any personal information you provide will be used.

Your continued use of the Website following the posting of any changes to this Privacy Policy will be deemed your acceptance of those changes.

Personal identification information

Privacy legislation in Canada defines “personal information” broadly as any information about an identifiable individual such as name, age, contact information, ID numbers and income.

Sharing your personal information

VectorGlobal does not sell, rent, loan, trade or lease any personal information volunteered by visitors to this Website, nor do we use electronic “cookies” to collect personal information.

VectorGlobal may share information with governmental agencies or other parties assisting in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. Such information is not provided to these parties for marketing purposes.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Cookie/Tracking Technology

This Website does not use cookies, but does use tracking technology. Tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the Website, and understanding how visitors use the Website. Tracking information is not shared with third parties.


We are responsible under applicable privacy legislation for the personal information in our possession or control. This includes personal information we receive directly or indirectly from Users or others.

How do we collect personal information and what personal information do we collect?

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to any newsletters that may be made available, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Website.

Users may be asked for, as appropriate, name, email address, mailing address, telephone number, or other types of contact information. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.

Our purposes for collecting and using personal information

Our purposes for collecting and using personal information

  • To improve customer service
  • Information you provide helps us identify you and your preferences, thereby allowing us to respond to your customer service requests and support needs more efficiently.

  • To improve our Website
  • We may use feedback you provide to improve our products and services.

  • To run a survey or other Website feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails or otherwise contact Users
  • We may use Users’ contact information to send Users information and updates relating to the services we offer. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Website.


We will obtain a User’s consent to the collection, use and disclosure of personal information about the User, and the consent of other individuals where required by applicable privacy and anti-spam legislation. We assume that an individual has consented to our reasonable collection and use of personal information consistent with the purposes for which the information as given, when the individual initiates contact with us, or voluntarily provides personal information to us. We also assume that Users who use our services consent to the reasonable collection, use and disclosure of their personal information by us to facilitate the provision of such services.

We do not collect, use or disclose personal information without consent unless authorized or required by law to do so.

Limited collection, use, disclosure and retention

We collect personal information by fair and lawful means and, where appropriate, directly from the Users. Wherever possible, we limit the amount of personal information we collect, use or disclose to that necessary and appropriate for the operation of our business.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact:

Attention: Chief Compliance Officer
VectorGlobal Investment Advisory Group Canada ULC
333 Bay St., Suite 1230
Toronto, Canada
M5H 2R2